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Q. Why do people choose True North Mentors?
A. Experience and reputation, each owner has 22 years experience. True North Mentors strives to treat EACH case like it was our only case. You will receive personalized service from a person who genuinely cares about helping people.

We are not afraid to show the adolescent brochures or information about the program, we want them to know where they are going. A lot of companies We are a highly recommended and respected secure transport company.

Q. When do I need to contact True North Mentors if I would like more information, or would like to utilize their services?
A. Please call us whenever you have ANY questions! Please contact us once your admission is complete (or close to) to a program, facility, or hospital. Please call us at any time if you need any assistance with the process. Toll Free # 208-555-1212.

Q. Can True North Mentors help me find a program or facility?
A. True North Mentors does not endorse any specific programs or facilities, that said, we work with some great programs! If you do not already have a program, we may be able to give you contact information for people who can help you depending on your location and needs. Please contact us for more information. ​

Q. What are the costs involved for services by Safe InterventionsTrue North Mentors?
A. The fees vary on a case to case basis. True North Mentors charges for expenses, airline charges and labor. Please contact us for a free estimate! We try to give you an actual estimate of services UP FRONT.

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Q. Do I make the travel arrangements?
A. No, True North Mentors will take care of all the arrangements for you! We will devise a plan with you, get all the details done, and call you for final approval. We will then take care of all the necessary arrangements.

Q. Will True North Mentors keep me informed throughout the transport?
A. Yes, we will text message the family/professional with updates along the way. Also, once the transportation services are completed and the adolescent has arrived safely at their destination, we will call you and give a complete follow-up.

Q. What if I have any other questions?
A. Please don't hesitate to call 208-555-1212.

Q. A lot of companies ask the parents to leave the house during the intervention, why doesn't True North Mentors?
A. There is no reason for you to leave you residence, unless you want to. Other companies will say it is so the parents stay out of sight once they have met the adolescent. We feel this can be accomplished by simply asking parents to wait in the other room. We are not afraid of you listening to what is happening or what we are saying (in fact we encourage it if you would like to). True North Mentors does offer interaction between the parent(s) and their adolescent after the agents have met the adolescent if agreed upon by the parents first, then the client.